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Customer (Dis)Service (2011) HD online

Customer (Dis)Service (2011) HD online
Language: English
Category: Movie / Documentary
Original Title: Customer (Dis)Service
Director: Cynthia Banks
Writers: Cynthia Banks
Released: 2011
Duration: 52min
Video type: Movie
Where did the days of good customer service go? The big companies are seeking to cut costs, while consumer expectations are at an all-time high. In an age when face-to-face relations between the two worlds are at an all-time low, customer satisfaction is on a sharp decline. This doc takes a look at the tensions between corporations and consumers.